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You are welcome to return your order if it has been unused and unopened. If you wish to return something, then please pack everything into it's original packaging if you can and make sure you include your packing slip or your name and address, so we can trace your order.

Boil and Broth t/a British Broth Company, Unit 9 St Patrick's Industrial Estate, Station Road, Shillingstone, Dorset DT11 0SA

Please check the tracking details for an update. If there have been no updates on your tracking for three working days, then please contact us. If you ordered a sample, then you must wait 10 working days for your sample to arrive. These are Royal Mail guidelines.

If you order before 11am, then we will ship the same day. If you miss the cut off then, we ship on the next working day.

You can still place orders on our website, but as a small team, we will not be at work to ship your order until the next working day.

We are an online business only, we only ship orders.

Yes, we ship to many countries. Shipping options are shown during checkout.

We recommend giving bone broth to your baby from four months old. You can include our dehydrated broth in formula milk, or if you have weaned your baby, then you can add to meals too. Do not substitute for food.

Yes, giving your child bone broth is perfectly safe, you can add to meals or drinks daily. Do not substitute for food.

Yes, all our broths are 100% natural. However, if you are buying for your dogs, then we encourage you to buy from Boil and Broth

Due to regulations, we are unable to make claims that broth is good for the digestive system, so we encourage you to research elsewhere.

A naturally fermented drink abundant in good bacteria. It is dairy free and naturally sparkling.

Applying your discount code is easy.

1. Add your chosen products to your basket.
2. Proceed to the checkout.
3. Enter your discount code in the "Discount code" or "Gift card or discount code" box.
4. Click Apply before completing your purchase.

British bones, filtered water, s small amount of apple cider vinegar during the cooking process. Nothing else is added. No artificial ingredients, preservatives, flavourings or fillers.

No. Unlike many collagen or broth powders on the market, our broth is not hydrolysed. We make real bone broth by slowly simmering British bones before gently dehydrating the finished broth to preserve its natural goodness.

No, we do not use Halal or Kosher bones

We source bones from trusted British farms, supporting British agriculture and reducing food waste by making use of nutrient-rich bones that might otherwise go unused.

Our broths are tasteless. We do not use vegetables so you are getting a pure bone broth. Add to meals, or drinks if you do not like the taste.

Type 1,2 and 3 collagen are all good for your body.

No. Unfortunately, we are only an online business.

We are a small team and unable to take phone calls, you are welcome to contact us via the contact form, or use the Chatbot or the frequently asked questions.