Frequently Asked Questions

How much do I save?

Save 15% on every subscription order, giving you the best everyday price on your favourite products.

How often can I receive my order?

Choose a delivery schedule that works for you. You can receive your subscription every 1, 2 or 3 months.

Can I pause my subscription?

Yes. You can pause your subscription at any time through your account.

Can I skip a delivery?

Absolutely. If you have enough product, simply skip your next delivery with just a few clicks. You can do this in your account.

Can I change my delivery schedule?

Yes. You can change your delivery frequency whenever you need to. You can do this in your account.

Can I add or remove products?

Yes. You're free to update your subscription by adding, removing or changing products at any time in your account.

Can I cancel my subscription?

Yes. There are no contracts or long-term commitments. You can cancel your subscription whenever you choose. You can do this within your account.

When will I be charged?

Your payment is taken automatically before each scheduled delivery using your chosen payment method.

Can I update my delivery address or payment details?

Yes. You can update your delivery address, payment method and account details at any time through your subscription account.

Which products are available on Subscribe & Save?

A selection of our most popular products is available on Subscribe & Save, including bone broths, instant drinks and supplements.

Can I use discount codes with Subscribe & Save?

No. Subscribe & Save products already include a 15% saving and cannot be combined with other promotional offers or discount codes.